Det har virket fint før, men jeg kan ikke huske hvornår det kig galt. Måske en opdatering?

Philips forummet er lukket. Hvor kan jeg få hjælp?

 

Prøv at ringe til Philips Danmark.

 

Flemming

Hvad fandt du mon ud af mht Hbbtv?

Jeg har samme problem.

DR siger, det er Philips og Philips siger, vi skal gå til fabriksindstillinger mm.

Det har vi prøvet- UDEN virkning.

Har desværre fået de samme svar...

Kan du huske om det skete ved det sidste opdatering QM164E.0.16.56.3 (13. Februar)?

Lige akkurat idag er der en opdatering.

Den har vi "lavet" OG Hbbtv fungerer igen.jubii.

Det skete i maj.

Prøv!!

Mvh

Lone

Indstillinger- søg opdateringer- søg efter OADopdateringer (Og hold vejret)

Lone

 

Jeg har nok den seneste version. Philips support siden har kun denne info:

Software history – 5501 / 6401 (32”) / 6402 series

QM164E_0.1.15.243 – Date: 2017/11/24 - Improvement on automatic upgrade feature - Solution for loss of audio during scrambled channel zapping - Improvements for stability - Solution Wifi security - Updated channel logo’s - Improvement in On screen messages

QM164E_0.1.15.216 – Date: 2017/10/10 - Updated channel logo’s - Updated electronic user manual - Improvements for in-app video playback - Improvements for stability - Introduction of silent upgrade - New automatic upgrade feature

QM164E_0.1.15.197 – Date: 2017/08/18 - Improvements for stability - Updated channel logo’s - Updated electronic user manual - Updated translations

QM164E_0.1.15.165 – Date: 2017/06/07 - Introduction of “How-To” app and re-arranged Settings shelf - Improvements for stability - Updated channel logo’s - Improvements for Ambilight Hue connectivity - Fix for Videotext "888" and “889” not getting re-abled after commercial break - Fix for Dropbox Login issue - Fix for Error 401: SRVE0295E when attempting to log into Smart TV - Improvements for DVB-T2 installation Germany - Improvements for DVB-S installation Russia - Improvements for DVB-T installation Croatia

QM164E_0.1.15.118 – Date: 2017/02/15 - Improvements for stability - Improvement for Videoland VoD - Improvements for channel zap - New channel logo database intake - Fixed translation errors - E-sticker improvements

QM164E_0.1.15.106 – Date: 2017/01/17 - Sound drops when switching between encrypted channels - Improvements for stability - Updated channel logo’s - Fixed translation errors - Audio loss on HDMI or when watching Broadcast channels - Crash when entering Ambilight Hue menu - Fix for TV getting stuck in Philips Logo - Fix for Teletext issue in Sweden - Improvements for Google Cast issues on Nordic apps - ViaPlay App Support - EUM / E-sticker improvements - Ambilight / Demo menu improvements - General performance improvements

QM164E_0.1.15.64 – Date: 2016/11/04 - Improvements for Ambilight + Hue performance - MultiView: Audio loss in MultiView in HDMI and NetTv use case This SW also contains specific fixes for: - Applications: - Chili TV : Smooth Streaming issue - Broadcast: - DVBT : Background Installation Enabled for Italy - DVBT: loss of favourite channels - DVBC: channel lost issue - DVBS: ASTRA LCN channel list has been updated - Stability: - Out of memory error fixed - Process ord.droidtv.eum has stopped when exit help mode - Set is not going back to full standby after 6am - Wi-Fi Connection is lost after Standby Wake up (Wake on Wireless ON) - BT RC connection loss issue observed after standby wake-up - Updated electronic user manual - New UI string database intake - New channel logo database intake - New Netflix APK Version - 2016-10-04_11-32-02_ninja-3.3.1-1513

QM164E_0.1.15.27 – Date: 2016/09/29 This SW is an update for the field release SW 1.15.15 and contains: - major fix for the hang-up issue in Splash screen - specific solution for channel icon missing on Fransat using Neotion cam - new channel logo database intake

QM164E_0.1.15.15 – Date: 2016/08/12 - Enables Amazon - Contains update channel logo's - Contains update pre-installed app list This SW contains improvement for: - Stability, crashes and wake-up behaviour (no audio, no video after start-up and hang in Splash screen) - UI - AV sync on BT and multichannel This SW also contains specific solutions for: - DVB channel decryption stops working - Txt subpages not displayed correctly - Set blocked in HBBTV when playback starts - “TV has stopped” error message - RC: standby key on universal remote controls is not working for TV

QM164E_0.1.14.31 – Date: 2016/06/27 1/ Cloud explorer, EWS Indonesia 2/ A new enhanced UI and navigation in channel list, channel zapping, TV Guide, Google playback, help and info function 3/ Following fixes/improvements: Audio: - Distortion on high volumes is improved DVBC: - GINX DVB-C subtitle improvement - OSD channel update message that was remaining on the screen is removed - OSD ‘no channel available’ when switching channels is removed - OSD ‘no program available’ of radio channels is removed - OSD error on channel list is fixed - Annoying noise when zapping from ATV -> DTV is fixed - Audio drops on satellite is fixed - No video on UHD H265 id fixed - AV sync in Broadcast on TV speakers improved - New channel logo database intake External device: - HDMI ARC device wakes up while set is going to standby is fixed - No sound on HDMI1 and 2 is fixed - BT devices: picture judder and humming noise if BT device is connected, is fixed General stability/start-up behaviour: - Several crashes fixed - No reaction on RC after using TV Guide is fixed - Spontaneous reboot in steady state during watching Broadcast is fixed - TV automatically went to standby after power on is fixed - TV does sometimes does not go to full standby is fixed - No start-up, no reaction on BT RC is fixed - Set always starts up on HDMI3, last source is now remembered - Set-top box RC was controlling TV, is fixed Netflix/YouTube: - Netflix: Black screen in Netflix playback is fixed - Netflix: Picture moving too fast after playing UHD movie is fixed - Netflix sometimes stuck is fixed - YouTube: voice search on YouTube was not working is fixed - YouTube: music playback hang-up is fixed TV guide: - Missing data for some services is fixed - Tuning for DVBS or DVBC favourite list was not OK and is fixed now - Data information was lost after long time in standby, is fixed UI/demo/e-UM: - German/Polish/French/Slovenian translation updates - Wave your flag DemoMe added - Some improvement in e-UM - Wrong Hebrew language direction in SmartTV is fixed PVR improvements Wi-Fi improvements

QM164E_0.1.12.13 – Date: 2016/04/26 Channel installation, broadcast improvements: - DVBC Yousee/Stofa - Voo - KRS added - DVBC KDG: predefined channel list updated - DVBC Poland: frequency entry removed - DVBS Germany and Switzerland: predefined channel list updated - Channel logo updates for France and Slovenia - Channel installation in Hungary - VOD UHD channel playback - BBC iPlayer certificate updates Start-up improvements for the following cases: - No start-up from standby - Spontaneous start-up of the TV (sometimes with green AL) - stuck in Splash screen after start-up - Start-up with no video and/or no audio General stability improvements

QM164E_0.1.11.16 – Date: 2016/03/18 - Pluto TV sound issue resolved - Video freezes in USB video playback resolved - DVBT incorrect channel sorting resolved - Videoland issue resolved - Ziggo prefilled Network ID corrected - New predefined list for Switzerland included - Standby/Start-up improved - General stability improved (Android error messages) - AV sync on DVB-C improved QM164E_0.1.10.7 – Date: 2016/02/09 Initial SW version for the MTK F ranges 

Det er vigtigt det er OAD.

Har i andre ingen problemer mere med det ?